Terms & Conditions
Mobile Repairs
Notice: ম'বাইল মৰামতিৰ সময়ত কোনো সমস্যা বা ক্ষতি হোৱাৰ সম্ভাৱনা থাকিব পাৰে। এনে অৱস্থাত A2Z MOBILE SOLUTION বা মেকানিক কোনো ৰূপত দায়ী নহ’ব।
১. গ্ৰাহকে দিয়া সমস্যা অনুসৰি ম'বাইল মৰামতিৰ আৰম্ভ কৰা হ'ব, অন্য সমস্যা থাকিলে গ্ৰাহকক জনোৱা হ'ব।
২. ম'বাইলৰ হাৰ্ডৱেৰ চাৰ্ভিচত ৩০ দিনৰ ৱাৰেন্টি থাকিব আৰু Display (Combo/Folder) Change-ত ৯০ দিনৰ Replacement Guarantee (কেৱল 600+ NITS Display) থাকিব। (T&C Apply)
৩. ম'বাইল ফোনৰ PDA (LCD/Touch Panel) সলনি কৰাৰ সময়ত যদি Display Line, Black Dots বা Display নষ্ট হয়, তাৰ বাবে A2Z MOBILE SOLUTION বা মেকানিক কোনো দায়ী নহ’ব।
৪. ম'বাইল ফোনৰ মৰামতি বা 'IC' সলনি কৰাৰ সময়ত যদি আন কোনো সমস্যা দেখা দিয়ে, তেন্তে তাৰ বাবে A2Z MOBILE SOLUTION বা মেকানিক কোনো ৰূপত দায়ী নহ’ব।
৫. মৰামতিৰ বাবে দিয়া সময়ত SIM Card, Memory Card, SIM Tray, Back Cover আদি নিজ দায়িত্বত ৰাখিব।
৬. LCD, Touch, Combo/Folder-ৰ ওপৰত কোনো ধৰণৰ Warranty বা Guarantee প্ৰযোজ্য নহয়। ম'বাইল গ্ৰহণৰ আগতে নিজ দায়িত্বত পৰীক্ষা কৰি ল'ব।
৭. মৰামতিৰ বাবে দিয়া ম'বাইল নিৰ্দিষ্ট সময়ৰ ১৫ দিন ভিতৰত সংগ্ৰহ কৰিব লাগিব। ১৫ দিনৰ ভিতৰত সংগ্ৰহ নকৰিলে, ফোনৰ সংৰক্ষণ, ক্ষতি বা কোনো সমস্যাৰ বাবে A2Z MOBILE SOLUTION বা মেকানিক দায়ী নহ’ব।
৮. নিয়ম আৰু শর্তাবলী পঢ়ি, বুজি, তেতিয়া স্বাক্ষৰ কৰিব।
600+NITS Phone Screen (Display/Combo/Folder)
1. If the line appears on the display, you will get a 90-day replacement guarantee.
2. If the touch display is not working, you will get a 90-day replacement guarantee.
3. If the display goes blank/black, you will get a 90-day replacement guarantee.
4. If Touch Automatic works, you will get a 90-day replacement guarantee.
5. If you break the display, you get no warranty or guarantee (0 days/min).
6. Water damage will not be covered under the warranty for display (0 days/min).
7. For mobile phone screen physical damage, there is no warranty or guarantee provided by A2Z MOBILE SOLUTION (0 days/min).
Terms & Conditions
1. Governing Law :
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The Service shall be governed by and construed in accordance with the laws of India, excluding its conflict of law provisions.
2. Client Responsibilities :
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The client must provide accurate contact information, including Name, Phone Number, Email Address, and the device’s IMEI Number.
The client should describe the issue with the device in detail and provide relevant remarks before receiving a final, non-negotiable quotation.
3. Data Protection & Liability :
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A2Z MOBILE SOLUTION is committed to protecting client data from unauthorized access and will not use the information beyond the service transaction.
It is the client’s responsibility to back up their data before handing over the device. A2Z MOBILE SOLUTION shall not be responsible for any data loss during repairs.
4. Repair Process & Responsibility :
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All devices received by A2Z MOBILE SOLUTION will be sent directly to the diagnostics department. If additional damages are identified beyond the initially reported issue, the customer will be responsible for the associated costs.
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A2Z MOBILE SOLUTION will provide a 30-day warranty on all hardware components except batteries, which come with a 6-month warranty.
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Devices not collected within 15 days of repair completion will not be the responsibility of A2Z MOBILE SOLUTION.
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In case of screen refurbishment, failure may occur. If so, a high-quality screen with a 7-day warranty will be provided.
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For curved screen glass replacements, the company will proceed only with the client’s permission and will not be held responsible for LCD failure.
5. Warranty Exclusions: The after-service warranty does not cover:
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Physical damage to the body/frame due to mishandling.
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Water damage.
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Subsequent drops or accidental damages.
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Internal hardware tampering.
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Repairs performed by third parties.
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Software issues unrelated to the repair.
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New damages occurring after the original repair.
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Data loss resulting from the repair.
6. Insurance & Liability:
Devices in transit are covered under insurance valued at 20% of the current Market Selling Price (MSP).